Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Interior

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                  383 resultsfor "Interior"
                  Expedition 2025, Floor Liner All-Weather, for 3rd Row, with 2nd Row Captain's Chairs

                  Expedition 2025, Floor Liner All-Weather, for 3rd Row, with 2nd Row Captain's Chairs

                  SKU: SL1Z7813086CA

                  $95.00

                  Shipping: Ships by Jul 1
                  Pickup: Free at Dealer
                  Add to Cart
                  Black Carbon Fiber 5-Speed Shift Knob

                  Black Carbon Fiber 5-Speed Shift Knob

                  SKU: FM5Z7213A

                  $105.00

                  Shipping: Ships by Jul 1
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger SuperCab 2019-2023 Black Textured Door Sill & Rocker Panel Armor

                  Ranger SuperCab 2019-2023 Black Textured Door Sill & Rocker Panel Armor

                  SKU: VKB3Z1613208A

                  $249.00

                  Shipping: Ships by Jul 1
                  Pickup: Free at Dealer
                  Add to Cart
                  Rear Sunvisor, Owner's Manual, Key Fob Cover, Key Cover & Cargo Organizer Kit

                  Rear Sunvisor, Owner's Manual, Key Fob Cover, Key Cover & Cargo Organizer Kit

                  SKU: VM1PZ78115A00B

                  $169.00

                  Shipping: Ships by Jul 1
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2Dr 2021-2025 Tufskinz Door Sill Protector Kit with Bronco Logo

                  Bronco 2Dr 2021-2025 Tufskinz Door Sill Protector Kit with Bronco Logo

                  SKU: VM2DZ99132A08J

                  $49.00

                  Shipping: Ships by Jul 1
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Console Vault® In-Vehicle Safe for use with Captain's Chairs

                  Ranger 2024-2025 Console Vault® In-Vehicle Safe for use with Captain's Chairs

                  SKU: VR1WZ9906202A

                  $349.00

                  Shipping: Ships by Jul 1
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 Ford Integrated Tether System (FITS) Package

                  Maverick 2022-2025 Ford Integrated Tether System (FITS) Package

                  SKU: NZ6Z17045N86AA

                  $95.00

                  Shipping: Ships by Jul 1
                  Pickup: Free at Dealer
                  Add to Cart
                  Explorer 2020-2025 Console Vault Vehicle Safe

                  Explorer 2020-2025 Console Vault Vehicle Safe

                  SKU: VLB5Z9906202A

                  $329.00

                  Shipping: Ships by Jul 1
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2025, SuperCab and Crew Cab Floor Mats, Carpeted, 60 oz., 3-pc, Black

                  Super Duty 2025, SuperCab and Crew Cab Floor Mats, Carpeted, 60 oz., 3-pc, Black

                  SKU: SC3Z2613300EA

                  $295.00

                  Shipping: More inventory coming soon
                  Dealer Pickup: Not Available
                  Add to Cart
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