Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  392 resultsfor "Interior"
                  First Aid Kit with Ford Logo

                  First Aid Kit with Ford Logo

                  SKU: VFL3Z19F515CB

                  $39.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Focus RS 2016-2018 Black Carbon Fiber 6-Speed Shift Knob

                  Focus RS 2016-2018 Black Carbon Fiber 6-Speed Shift Knob

                  SKU: H1EZ7213A

                  $135.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Edge 2015-2024 UVS100 Custom Sunscreen

                  Edge 2015-2024 UVS100 Custom Sunscreen

                  SKU: VJT4Z78519A02A

                  $109.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 Covercraft Carhartt Gravel Front Row Seat Covers 40/20/40

                  Super Duty 2017-2022 Covercraft Carhartt Gravel Front Row Seat Covers 40/20/40

                  SKU: VHC3Z25600D20DB

                  $399.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  E-Series 2010-2015 Covercraft Carhartt Front Seat Covers in Gravel

                  E-Series 2010-2015 Covercraft Carhartt Front Seat Covers in Gravel

                  SKU: VCC2Z16600D20AB

                  $246.18

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  First Aid Kit With Ford Oval

                  First Aid Kit With Ford Oval

                  SKU: VNK4Z19F515AB

                  $49.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit Connect 2014-2023 Lastik Envelope Style Cargo Net

                  Transit Connect 2014-2023 Lastik Envelope Style Cargo Net

                  SKU: VET1Z17550A66A

                  $49.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
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                  Ranger 2019-2023 Front Captain's Chair Seat Covers in Charcoal Twill

                  Ranger 2019-2023 Front Captain's Chair Seat Covers in Charcoal Twill

                  SKU: VKB3Z15600D20B

                  $249.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
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                  Explorer 2011-2019 Black Cargo Security Cover

                  Explorer 2011-2019 Black Cargo Security Cover

                  SKU: BB5Z7845440AA

                  $190.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
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