Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Covercraft Carhartt Front Row Seat Covers 40/20/40 in Gravel

                  Covercraft Carhartt Front Row Seat Covers 40/20/40 in Gravel

                  SKU: VML3Z25600D20F

                  $419.00

                  Shipping: Ships by March 26
                  Pickup: Free at Dealer
                  Add to Cart
                  Covercraft Front Captain's Chair Seat Covers in Gravel

                  Covercraft Front Captain's Chair Seat Covers in Gravel

                  SKU: VML3Z15600D20C

                  $289.00

                  Shipping: Ships by March 26
                  Pickup: Free at Dealer
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                  Covercraft Carhartt Rear Row Seat Covers 60/40 in Gravel

                  Covercraft Carhartt Rear Row Seat Covers 60/40 in Gravel

                  SKU: VML3Z2663812M

                  $309.00

                  Shipping: Ships by March 26
                  Pickup: Free at Dealer
                  Add to Cart
                  Covercraft RealTree Rear Seat Covers 60/40 in Green Camo

                  Covercraft RealTree Rear Seat Covers 60/40 in Green Camo

                  SKU: VML3Z2663812B

                  $429.00

                  Shipping: Ships by March 26
                  Pickup: Free at Dealer
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                  Covercraft RealTree Rear Seat Covers 60/40 in Brown Camo

                  Covercraft RealTree Rear Seat Covers 60/40 in Brown Camo

                  SKU: VML3Z2663812A

                  $429.00

                  Shipping: Ships by March 26
                  Pickup: Free at Dealer
                  Add to Cart
                  Covercraft Rear Row 60/40 Seat Covers w/o Armrest in Taupe

                  Covercraft Rear Row 60/40 Seat Covers w/o Armrest in Taupe

                  SKU: VML3Z2663812K

                  $239.00

                  Shipping: Ships by March 26
                  Pickup: Free at Dealer
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                  Covercraft Rear Row 60/40 Seat Covers w/ Armrest in Taupe

                  Covercraft Rear Row 60/40 Seat Covers w/ Armrest in Taupe

                  SKU: VML3Z2663812D

                  $279.00

                  Shipping: Ships by March 26
                  Pickup: Free at Dealer
                  Add to Cart
                  Covercraft Carhartt Rear Row Seat Covers 60/40 in Brown for SuperCab

                  Covercraft Carhartt Rear Row Seat Covers 60/40 in Brown for SuperCab

                  SKU: VML3Z1863812A

                  $269.00

                  Shipping: Ships by March 26
                  Pickup: Free at Dealer
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                  Covercraft Carhartt RealTree Xtra Rear Row 60/40 Seat Covers in Green Camo

                  Covercraft Carhartt RealTree Xtra Rear Row 60/40 Seat Covers in Green Camo

                  SKU: VML3Z2663812H

                  $399.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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