Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Explorer 2022-2025 Black Floor Liners 3rd Row for Vehicles with Bucket Seats

                  Explorer 2022-2025 Black Floor Liners 3rd Row for Vehicles with Bucket Seats

                  SKU: NB5Z7813086AA

                  $100.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 SuperCrew 2015-2025 3pc All-Weather Floor Liner Tray for Carpet Floor

                  F-150 SuperCrew 2015-2025 3pc All-Weather Floor Liner Tray for Carpet Floor

                  SKU: ML3Z1613300AA

                  $205.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 4Dr 2021-2025 Floor Liner for Carpet Flooring

                  Bronco 4Dr 2021-2025 Floor Liner for Carpet Flooring

                  SKU: M2DZ7813300AA

                  $205.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Covercraft Front Seat Pet Barrier

                  Covercraft Front Seat Pet Barrier

                  SKU: VM1PZ78666C07A

                  $99.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  4Knines Cargo Floor Mat for Pets

                  4Knines Cargo Floor Mat for Pets

                  SKU: VNL1Z7813046A

                  $209.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2025, Under Seat Ebony Cargo Organizer

                  F-150 2015-2025, Under Seat Ebony Cargo Organizer

                  SKU: FL3Z78115A00AA

                  $40.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
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                  Bronco 4Dr 2021-2025 Floor Liner for Vinyl Flooring

                  Bronco 4Dr 2021-2025 Floor Liner for Vinyl Flooring

                  SKU: M2DZ7813300BA

                  $205.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
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                  Expedition 2018-2024 Rear All Weather Rubber Floor Mat for 3rd Row

                  Expedition 2018-2024 Rear All Weather Rubber Floor Mat for 3rd Row

                  SKU: JL1Z7813182AA

                  $100.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty Super & Crew Cab 2017-2022 3pc All Weather Floor Liner Tray

                  Super Duty Super & Crew Cab 2017-2022 3pc All Weather Floor Liner Tray

                  SKU: HC3Z2613300BA

                  $205.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
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