Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Products for:

                  1. Accessories/
                  2. Interior

                  Interior

                  Products for:

                  Floor Mats

                  Ash or Coin Cup

                  Comfort and Convenience

                  Products for:

                  Number of Black commodities (3)

                  Number of NOCO commodities (8)

                  Number of Genuine Ford Accessory commodities (6)

                  Number of Putco commodities (4)

                  Number of Covercraft commodities (3)

                  Number of Console Vault commodities (2)

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                  commodities in range $0 - $50 (1)

                  commodities in range $51 - $100 (1)

                  commodities in range $101 - $200 (2)

                  commodities in range $201 - $500 (2)

                  6 resultsfor "Interior"

                  brand:

                  Genuine Ford Accessory
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                  Ash Cup Coin Holder Kit w/o Lighter Element

                  Ash Cup Coin Holder Kit w/o Lighter Element

                  SKU: 5L8Z7804810AAA

                  $35.00

                  Shipping: Ships by Jul 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger SuperCab 2020-2023 4pc All Weather Floor Liner Tray

                  Ranger SuperCab 2020-2023 4pc All Weather Floor Liner Tray

                  SKU: LB3Z2113300AA

                  $205.00

                  Shipping: Ships by Jul 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger SuperCab 2020-2023 4pc Black Carpet Floor Mat Set

                  Ranger SuperCab 2020-2023 4pc Black Carpet Floor Mat Set

                  SKU: LB3Z2113300BA

                  $125.00

                  Shipping: Ships by Jul 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger Crew Cab 2020-2023 4pc All Weather Floor Liner Tray

                  Ranger Crew Cab 2020-2023 4pc All Weather Floor Liner Tray

                  SKU: LB3Z2613300AA

                  $205.00

                  Shipping: Ships by Jul 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Ash Cup Coin Holder with Lighter Element

                  Ash Cup Coin Holder with Lighter Element

                  SKU: ML3Z2504810AA

                  $75.00

                  Shipping: Ships by Jul 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 UVS100 Custom Sunscreen

                  Ranger 2019-2023 UVS100 Custom Sunscreen

                  SKU: VKB3Z78519A02A

                  $109.00

                  Shipping: Ships by Jul 19
                  Pickup: Free at Dealer
                  Add to Cart
                  1
                  1 - 6 of 6 results