Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Products for:

Accessories/
Interior

Interior

Products for:

Safety/Emergency Kits

Comfort and Convenience

Floor Mats

Products for:

Black

Number of Black commodities (1)

NOCO

Number of NOCO commodities (2)

Console Vault

Number of Console Vault commodities (1)

Genuine Ford Accessory

Number of Genuine Ford Accessory commodities (1)

$0 - $50

commodities in range $0 - $50 (4)

$51 - $100

commodities in range $51 - $100 (4)

$101 - $200

commodities in range $101 - $200 (4)

$201 - $500

commodities in range $201 - $500 (5)

5 resultsfor "Interior"

price Range:

$201 - $500

Commercial Use Roadside Assistance Kit with Ford Logo

SKU: VJL3Z19F515BA

$219.00

Shipping: Ships by Jun 29

Pickup: Free at Dealer

Add to Cart

NOCO GB-150 Battery Jump Start Pack

NOCO GB-150 Battery Jump Start Pack

SKU: VJL3Z10A765CS

$389.00

Pickup Required

Pickup: Free at Dealer

Add to Cart

Explorer 2017-2019 Black 4pc All Weather Floor Liner Tray with 2nd Row Hump Flap

Explorer 2017-2019 Black 4pc All Weather Floor Liner Tray with 2nd Row Hump Flap

SKU: HB5Z7813300CA

$205.00

Shipping: Ships by Jun 29

Pickup: Free at Dealer

Add to Cart

NOCO GB-70 Battery Jump Start Pack

NOCO GB-70 Battery Jump Start Pack

SKU: VJL3Z10A765BS

$259.00

Pickup Required

Pickup: Free at Dealer

Add to Cart

Explorer 2011-2019 Console Vault Vehicle Safe

Explorer 2011-2019 Console Vault Vehicle Safe

SKU: VGL2Z9906202A

$329.00

Shipping: Ships by Jun 29

Pickup: Free at Dealer

Add to Cart

1 - 5 of 5 results