Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Bronco Sport 2021-2025 Floor Liners 4pc Set For Rubber Flooring

$205.00

Bronco Sport 2021-2025 Black Platinum Door Sill Plates

$119.00

Bronco Sport 2021 Seat Covers - Neoprene, Rear 60/40 with Center Armrest and Under Seat Storage

$269.00

Bronco Sport 2021-2025 Neoprene Front Seat Covers w/ MOLLE Straps in Black

$329.00

Bronco Sport 2021-2025 Neoprene Front Seat Covers in Black

$289.00

Bronco Sport 2021-2024 Neoprene Rear Seat Covers w/Armrest in Black

$269.00

Bronco Sport 2021-2024 Neoprene Rear Seat Covers in Black

$269.00

Bronco and Bronco Sport First Aid Safety Kit

$49.00

Pet Kennel

$179.00