Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Mustang Mach-E 2022-2025 Panoramic Roof Sunshade

$89.00

Ford Black and Chrome Wheel Center Cap Kit

$26.00

F-150 2021-2022 Chrome 3.0 Inch Round Exhaust Tip

$100.00

F-150 2022-2025 Molded Carbon Black Splash Guards, Rear Pair For F-150 Lightning

$60.00

Maverick 2022-2025 Tailgate Liner Kit

$80.00

Ford Soft Sided Folding Cargo Organizer

$90.00

Ranger 2019-2023 Aeroskin II® Hood Protector, Black Textured by Husky Liners®

$99.00

Escape 2020-2022 Aeroskin® Hood Protector, Smoke by Husky Liners®

$89.00

Bronco Sport 2021-2025 Low Profile 4pc Smoke Side Window Air Deflectors

$89.00

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Mustang Mach-E 2022-2025 Panoramic Roof Sunshade

$89.00

Ford Black and Chrome Wheel Center Cap Kit

$26.00

F-150 2021-2022 Chrome 3.0 Inch Round Exhaust Tip

$100.00

F-150 2022-2025 Molded Carbon Black Splash Guards, Rear Pair For F-150 Lightning

$60.00

Maverick 2022-2025 Tailgate Liner Kit

$80.00

Ford Soft Sided Folding Cargo Organizer

$90.00

Ranger 2019-2023 Aeroskin II® Hood Protector, Black Textured by Husky Liners®

$99.00

Escape 2020-2022 Aeroskin® Hood Protector, Smoke by Husky Liners®

$89.00

Bronco Sport 2021-2025 Low Profile 4pc Smoke Side Window Air Deflectors

$89.00