Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  2,148 results
                  Transit Long Series 2015-2025 Carpet Cargo Area Liner

                  Transit Long Series 2015-2025 Carpet Cargo Area Liner

                  SKU: FK4Z1613046BA

                  $475.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Raptor 2022-2025 Carbon Fiber FORD Grille Letter

                  Bronco Raptor 2022-2025 Carbon Fiber FORD Grille Letter

                  SKU: VN2DZ9942528CB

                  $89.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Explorer 2020-2021 All Weather Floor Mat for 3rd Row with Bucket Seats

                  Explorer 2020-2021 All Weather Floor Mat for 3rd Row with Bucket Seats

                  SKU: LB5Z7813182CA

                  $100.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2019 Black Platinum Lettering Tailgate Badge

                  Super Duty 2017-2019 Black Platinum Lettering Tailgate Badge

                  SKU: VHC3Z9942528H

                  $119.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Leer Group Carbonized Gray CabHigh Sport Bed Cap for 5.5 Bed, Paint Code M7 - NON-RETURNABLE

                  F-150 2021-2025 Leer Group Carbonized Gray CabHigh Sport Bed Cap for 5.5 Bed, Paint Code M7 - NON-RETURNABLE

                  SKU: VML3Z99501A42BJ

                  $4,499.00

                  + $266.00 Installation
                  F-150 2021-2025 Venture Tec Rack for 6.5' Bed

                  F-150 2021-2025 Venture Tec Rack for 6.5' Bed

                  SKU: VML3Z9955100B

                  $1,969.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 4Dr 2021-2025 Soft Mesh Bimini Top

                  Bronco 4Dr 2021-2025 Soft Mesh Bimini Top

                  SKU: VM2DZ54500W00B

                  $349.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2017-2023 Air Design® Race Red Side Quarter Window Scoop

                  Mustang 2017-2023 Air Design® Race Red Side Quarter Window Scoop

                  SKU: VHR3Z63280B10AB

                  $269.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 SuperCrew® 2015-2020 Painted Magnetic 6" Angular Step Bars

                  F-150 SuperCrew® 2015-2020 Painted Magnetic 6" Angular Step Bars

                  SKU: FL3Z16450PB

                  $775.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
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