Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Black Platinum Stainless Steel Door Sill Plates 4-Piece Set For Super Crew

$129.00

Super Duty Reg. and SuperCab 2017-2022 Black Chrome Door Sill Plates

$149.00

Bronco 4Dr 2021-2025 Putco Black Platinum Door Sill Plates

$159.00

SuperCab & SuperCrew Black Platinum Stainless Steel B-Pillar Trim for Vehicles with Factory Keypad

$199.00

Bronco Sport 2021-2025 Black Platinum Door Sill Plates

$119.00

F-150 2025 Tailgate Letters Black Platinum Stainless Steel for Pro Access Tailgate

$59.00

F-150 2021-2025 Black Platinum Lettering Tailgate Badge

$79.00

SuperCab & SuperCrew Black Platinum Stainless Steel B-Pillar Trim for Vehicles without Factory Keypad

$199.00

Bronco 2Dr 2021-2025 Black Platinum Door Sill Plates

$109.00