Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  54 results
                  Ford Large Soft-Sided Folding Cargo Organizer

                  Ford Large Soft-Sided Folding Cargo Organizer

                  SKU: HE5Z78115A00A

                  $105.00

                  Shipping: Ships by Aug 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit 2015-2025 Molded Splash Guards Front Pair

                  Transit 2015-2025 Molded Splash Guards Front Pair

                  SKU: EK3Z16A550AB

                  $60.00

                  Transit 2015-2025 SRW Molded Splash Guards Rear Pair

                  Transit 2015-2025 SRW Molded Splash Guards Rear Pair

                  SKU: EK3Z16A550BA

                  $60.00

                  Shipping: Ships by Aug 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Keyless Entry Keypad for Vehicles without Factory Remote Start

                  Keyless Entry Keypad for Vehicles without Factory Remote Start

                  SKU: KB3Z14A626A

                  $125.00

                  Shipping: Ships by Aug 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit 2015-2025 DWR Molded Splash Guards Rear Pair

                  Transit 2015-2025 DWR Molded Splash Guards Rear Pair

                  SKU: EK3Z16A550CA

                  $110.00

                  Shipping: Ships by Aug 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Soft Sided Folding Cargo Organizer

                  Ford Soft Sided Folding Cargo Organizer

                  SKU: HE5Z78115A00C

                  $90.00

                  Shipping: Ships by Aug 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Ash Cup Coin Holder Kit w/o Lighter Element

                  Ash Cup Coin Holder Kit w/o Lighter Element

                  SKU: 5L8Z7804810AAA

                  $35.00

                  Shipping: Ships by Aug 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit 2019-2025 2pc All Weather Floor Liner Trays for Carpet Floor

                  Transit 2019-2025 2pc All Weather Floor Liner Trays for Carpet Floor

                  SKU: JK4Z1613086AA

                  $140.00

                  Shipping: Ships by Aug 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Trailer Hitch Ball Mount 2" Drop

                  Trailer Hitch Ball Mount 2" Drop

                  SKU: BL3Z19A282B

                  $35.00

                  Shipping: Ships by Aug 12
                  Pickup: Free at Dealer
                  Add to Cart
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                  1 - 9 of 54 results