Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ranger SuperCrew® 2019-2023 Black Painted 5" Angular Step Bars

                  Ranger SuperCrew® 2019-2023 Black Painted 5" Angular Step Bars

                  SKU: KB3Z16450CC

                  $555.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Rear Splash Guards

                  Ranger 2019-2023 Rear Splash Guards

                  SKU: KB3Z16A550BB

                  $60.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Overland Exterior Area Lighting and Speaker

                  Overland Exterior Area Lighting and Speaker

                  SKU: VNL1Z18D906A

                  $549.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 TruXedo XLP Premium Soft Roll Up Tonneau Cover for 6.0' Bed w/ Sport Bar

                  Ranger 2019-2023 TruXedo XLP Premium Soft Roll Up Tonneau Cover for 6.0' Bed w/ Sport Bar

                  SKU: VKB3Z99501A42SA

                  $649.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2022 Saber Bed Cap for 6.0' Bed, Paint Code GU - NON-RETURNABLE

                  Ranger 2019-2022 Saber Bed Cap for 6.0' Bed, Paint Code GU - NON-RETURNABLE

                  SKU: VLB3Z99501A42BE

                  $2,809.00+ $266.00 Installation

                  Thule Lift Assist Kayak Carrier

                  Thule Lift Assist Kayak Carrier

                  SKU: VKB3Z7855100Z

                  $959.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima® X-Large Rack-Mounted Cargo Basket w/o Net

                  Yakima® X-Large Rack-Mounted Cargo Basket w/o Net

                  SKU: VKB3Z7855100AD

                  $709.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger SuperCab 2019-2023 Matte Black Body Side Speed Stripe Kit

                  Ranger SuperCab 2019-2023 Matte Black Body Side Speed Stripe Kit

                  SKU: VKB3Z6320000B

                  $79.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 TruXedo XLP Premium Soft Roll Up Tonneau Cover for 5.0' Bed Compatible w/ Sport Bar

                  Ranger 2019-2023 TruXedo XLP Premium Soft Roll Up Tonneau Cover for 5.0' Bed Compatible w/ Sport Bar

                  SKU: VKB3Z99501A42RA

                  $649.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
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