Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Mustang Mach-E 2021-2025 DC Safety Charge Cord Bag

Mustang Mach-E 2021-2025 DC Safety Charge Cord Bag

SKU: VMJ8Z10C744A

$49.00

Shipping: Ships by Jul 12

Pickup: Free at Dealer

Add to Cart

Ford Logo Soft Sided Cooler Bag with Adjustable Carrying Strap

SKU: HE5Z19H484A

$35.00

Shipping: Ships by Jul 12

Pickup: Free at Dealer

Add to Cart

Ash Cup Coin Holder Kit w/o Lighter Element

Ash Cup Coin Holder Kit w/o Lighter Element

SKU: 5L8Z7804810AAA

$35.00

Shipping: Ships by Jul 12

Pickup: Free at Dealer

Add to Cart

First Aid Kit with Ford Logo

SKU: VFL3Z19F515CB

$39.00

Thule Force XT Large Roof Mounted Cargo Box

Thule Force XT Large Roof Mounted Cargo Box

SKU: VM1PZ7855100J

$749.00

Pickup Required

Pickup: Free at Dealer

Add to Cart

First Aid Kit With Ford Oval

First Aid Kit With Ford Oval

SKU: VNK4Z19F515AB

$49.00

Thule Stand-Up Paddleboard Carrier for Roof Racks

Thule Stand-Up Paddleboard Carrier for Roof Racks

SKU: VFT4Z7855100B

$199.00

Shipping: Ships by Jul 12

Pickup: Free at Dealer

Add to Cart

Ford Large Soft-Sided Folding Cargo Organizer

Ford Large Soft-Sided Folding Cargo Organizer

SKU: HE5Z78115A00A

$105.00

Thule X-Large Rack Mounted Cargo Box

Thule X-Large Rack Mounted Cargo Box

SKU: VM1PZ7855100H

$799.00

Pickup Required

Pickup: Free at Dealer

Add to Cart

1 - 9 of 25 results