Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Trucks & Vans

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Ford Pro offers the tools, software and service to keep your business on track and crews on the road.

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brand

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Ford Soft Sided Folding Cargo Organizer

$90.00

Chrome Plated Wheel Locks for Exposed Lugs

$70.00

M12 X 1.5 BLACK SECURITY LUG NUT KIT OF 4

$67.00

M14 X 1.5 BLACK SECURITY LUG NUT KIT OF 4

$67.00

Fusion 2013-2020 Molded Splash Guards Rear Pair

$60.00

Fusion 2013-2020 Thule Removeable Roof Rack & Cross Bar System

$769.00

Chrome Plated Wheel Locks For Exposed Lugs

$70.00

Ford Roadside Assistance Kit

$59.00

Fusion 2017-2020 Aeroskin® Hood Protector, Smoke by Husky Liners®

$89.00

SUVs & Cars

Capable, convenient, and versatile.

Trucks & Vans

Hauling, towing, and off-roading.

Electric & Hybrid

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Ford Pro offers the tools, software and service to keep your business on track and crews on the road.

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Accessories

Accessories

color

brand

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price Range

Ford Soft Sided Folding Cargo Organizer

$90.00

Chrome Plated Wheel Locks for Exposed Lugs

$70.00

M12 X 1.5 BLACK SECURITY LUG NUT KIT OF 4

$67.00

M14 X 1.5 BLACK SECURITY LUG NUT KIT OF 4

$67.00

Fusion 2013-2020 Molded Splash Guards Rear Pair

$60.00

Fusion 2013-2020 Thule Removeable Roof Rack & Cross Bar System

$769.00

Chrome Plated Wheel Locks For Exposed Lugs

$70.00

Ford Roadside Assistance Kit

$59.00

Fusion 2017-2020 Aeroskin® Hood Protector, Smoke by Husky Liners®

$89.00