Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Yakima® X-Large Rack-Mounted Cargo Basket w/o Net

                  Yakima® X-Large Rack-Mounted Cargo Basket w/o Net

                  SKU: VKB3Z7855100AD

                  $709.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2025 Embark Retractable Matte Black Tonneau Cover for 8.0' Bed

                  Super Duty 2017-2025 Embark Retractable Matte Black Tonneau Cover for 8.0' Bed

                  SKU: VJC3Z99501A42H

                  $2,519.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2022-2025 Decked Drawer System for 6.75 ft Bed

                  Super Duty 2022-2025 Decked Drawer System for 6.75 ft Bed

                  SKU: VPC3Z15600A04A

                  $2,149.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2020-2022 Carbon Fiber Look Tailgate Lettering

                  Super Duty 2020-2022 Carbon Fiber Look Tailgate Lettering

                  SKU: VPC3Z9942528EA

                  $99.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2025 Chrome Bed Rails for 6.75' Bed

                  Super Duty 2017-2025 Chrome Bed Rails for 6.75' Bed

                  SKU: VHC3Z9955200A

                  $539.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Medium Profile Bed Rack

                  Yakima Medium Profile Bed Rack

                  SKU: VLC3Z9955100D

                  $1,228.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty Platinum 2017-2025 Premium Soft Roll Up Tonneau Cover for 8.0' Bed

                  Super Duty Platinum 2017-2025 Premium Soft Roll Up Tonneau Cover for 8.0' Bed

                  SKU: VJC3Z99501A42F

                  $549.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 Bushwacker Primed Fender Flares

                  Super Duty 2017-2022 Bushwacker Primed Fender Flares

                  SKU: VHC3Z16268B

                  $529.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2019-2025 Bed Slide for 8.0' Bed

                  Super Duty 2019-2025 Bed Slide for 8.0' Bed

                  SKU: VKC3Z99113C37B

                  $2,359.00

                  Pickup Required
                  Pickup: Free at Dealer
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