Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2015-2025 REV Hard Folding Bed Cover for 6.5 Bed

                  F-150 2015-2025 REV Hard Folding Bed Cover for 6.5 Bed

                  SKU: VML3Z99501A42S

                  $1,349.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Tailgate Letters - Electric Spice

                  F-150 2021-2025 Tailgate Letters - Electric Spice

                  SKU: VPL3Z9942528D

                  $89.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Hitch Mounted Tilting Bike Carrier

                  Yakima Hitch Mounted Tilting Bike Carrier

                  SKU: VR2DZ7855100A

                  $939.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Chrome Plated Wheel Locks for Exposed Lugs

                  Chrome Plated Wheel Locks for Exposed Lugs

                  SKU: EK4Z1A043A

                  $70.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 SuperCrew® 2015-2025 Chromed Aluminum 5" Step Bars

                  F-150 SuperCrew® 2015-2025 Chromed Aluminum 5" Step Bars

                  SKU: FL3Z16450HB

                  $775.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Thule OverCast Awning

                  Thule OverCast Awning

                  SKU: VKB3Z99000C38FB

                  $639.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Low Profile Bed Rack

                  Yakima Low Profile Bed Rack

                  SKU: VLC3Z7855100B

                  $659.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Leer Group Agate Black CabHigh Sport Bed Cap for 6.5 Bed, Paint Code UM - NON-RETURNABLE

                  F-150 2021-2025 Leer Group Agate Black CabHigh Sport Bed Cap for 6.5 Bed, Paint Code UM - NON-RETURNABLE

                  SKU: VML3Z99501A42CC

                  $4,499.00

                  + $266.00 Installation
                  F-150 2021-2025 Bed Extender

                  F-150 2021-2025 Bed Extender

                  SKU: ML3Z99286A40B

                  $875.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
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