Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2021-2025 Chrome Tailgate Lettering

                  F-150 2021-2025 Chrome Tailgate Lettering

                  SKU: ML3Z9941018B

                  $95.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 CrewCab 2021-2025 Putco Black Platinum Stainless Steel Door Sill Plates

                  F-150 CrewCab 2021-2025 Putco Black Platinum Stainless Steel Door Sill Plates

                  SKU: VML3Z99132A08B

                  $169.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Roadside Assistance Kit

                  Ford Roadside Assistance Kit

                  SKU: VFL3Z19F515AC

                  $59.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Wall Charger A/C Adapter for GB-70 and GB-150 Jump Starters

                  Wall Charger A/C Adapter for GB-70 and GB-150 Jump Starters

                  SKU: VJL3Z19J323AB

                  $79.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
                  Add to Cart
                  SuperCab & SuperCrew Bight Stainless Steel B-Pillar Trim for Vehicles with Factory Keypad

                  SuperCab & SuperCrew Bight Stainless Steel B-Pillar Trim for Vehicles with Factory Keypad

                  SKU: VFL3Z9920554H

                  $159.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
                  Add to Cart
                  SuperCab & SuperCrew Black Platinum Stainless Steel B-Pillar Trim for Vehicles without Factory Keypad

                  SuperCab & SuperCrew Black Platinum Stainless Steel B-Pillar Trim for Vehicles without Factory Keypad

                  SKU: VFL3Z9920554C

                  $199.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  F-150 2021-2025 Black Platinum Tailgate Trim

                  F-150 2021-2025 Black Platinum Tailgate Trim

                  SKU: VML3Z99290D90B

                  $189.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Tufskinz Gray Lettering on Black Texture Door Sill Kit

                  F-150 2021-2025 Tufskinz Gray Lettering on Black Texture Door Sill Kit

                  SKU: VML3Z99132A08C

                  $59.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
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                  Putco Smoke In-Channel Side Window Deflectors, Front Only 2-Piece Set for Super Cab

                  Putco Smoke In-Channel Side Window Deflectors, Front Only 2-Piece Set for Super Cab

                  SKU: VML3Z18246E

                  $69.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
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