Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2015-2020 Molded Carbon Black Splash Guards Rear Pair

                  F-150 2015-2020 Molded Carbon Black Splash Guards Rear Pair

                  SKU: FL3Z16A550DA

                  $60.00

                  Shipping: Ships by May 14
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2025 BedRug Impact Bed Mat for 5.5' Bed

                  F-150 2015-2025 BedRug Impact Bed Mat for 5.5' Bed

                  SKU: VHL3Z99112A15A

                  $249.00

                  Shipping: Ships by May 14
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Gatorback FX4 Splash Guards Front Pair

                  F-150 2015-2020 Gatorback FX4 Splash Guards Front Pair

                  SKU: VHL3Z16A550E

                  $309.00

                  Shipping: Ships by May 14
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Front Row Seat Covers 40/20/40 in Charcoal

                  F-150 2015-2020 Front Row Seat Covers 40/20/40 in Charcoal

                  SKU: VFL3Z25600D20B

                  $329.00

                  Shipping: Ships by May 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Putco Chrome 2pc Side Window Trim for Regular Cab w/Trailer Tow Mirrors

                  Putco Chrome 2pc Side Window Trim for Regular Cab w/Trailer Tow Mirrors

                  SKU: VFL3Z5420049K

                  $69.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Trailer Hitch 2" Receiver

                  F-150 2015-2020 Trailer Hitch 2" Receiver

                  SKU: FL3Z19D520A

                  $390.00

                  Shipping: Ships by May 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Vertical Mount Bed Cargo Net

                  Vertical Mount Bed Cargo Net

                  SKU: FL3Z99550A66A

                  $70.00

                  Shipping: Ships by May 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Crew Cab Smoke Side Window Air Deflectors

                  Crew Cab Smoke Side Window Air Deflectors

                  SKU: VFL3Z18246J

                  $79.00

                  Shipping: Ships by May 14
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Gatorback FX4 Splash Guards Rear Pair

                  F-150 2015-2020 Gatorback FX4 Splash Guards Rear Pair

                  SKU: VHL3Z16A550N

                  $309.00

                  Shipping: Ships by May 14
                  Pickup: Free at Dealer
                  Add to Cart
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