Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Bronco 2Dr 2021-2025 2D Color Full Vehicle Cover w/ Roof Rails

                  Bronco 2Dr 2021-2025 2D Color Full Vehicle Cover w/ Roof Rails

                  SKU: VM2DZ19A412K

                  $489.00

                  Shipping: Ships by Jun 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 Bronco Horse Bimini Top Black with Pink for 2Dr Model

                  Bronco 2021-2025 Bronco Horse Bimini Top Black with Pink for 2Dr Model

                  SKU: VM2DZ54500W00P

                  $419.00

                  Shipping: Ships by Jun 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Off-Road Assistance Kit

                  Off-Road Assistance Kit

                  SKU: VM1PZ19F515B

                  $199.00

                  Shipping: Ships by Jun 16
                  Pickup: Free at Dealer
                  Add to Cart
                  NOCO GB-150 Battery Jump Start Pack

                  NOCO GB-150 Battery Jump Start Pack

                  SKU: VJL3Z10A765CS

                  $389.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 Folding Hitch Mounted Basket

                  Bronco 2021-2025 Folding Hitch Mounted Basket

                  SKU: VM2DZ19J353A

                  $269.00

                  Shipping: Ships by Jun 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 4Dr 2023-2025 Garage Storage Bags, Hard Top Removable Glass

                  Bronco 4Dr 2023-2025 Garage Storage Bags, Hard Top Removable Glass

                  SKU: VP2DZ54502H07B

                  $229.00

                  Shipping: Ships by Jun 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 Console Vault Center Console In-Vehicle Safe

                  Bronco 2021-2025 Console Vault Center Console In-Vehicle Safe

                  SKU: VM2DZ9906202A

                  $339.00

                  Shipping: Ships by Jun 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2024-2025 MOLLE Panel - LH

                  Bronco 2024-2025 MOLLE Panel - LH

                  SKU: VN2DZ99425B64A

                  $369.00

                  Shipping: Ships by Jun 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2Dr 2021-2025 Soft Mesh Bimini Top

                  Bronco 2Dr 2021-2025 Soft Mesh Bimini Top

                  SKU: VM2DZ54500W00A

                  $349.00

                  Shipping: Ships by Jun 16
                  Pickup: Free at Dealer
                  Add to Cart
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