Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Products for:

                  1. Accessories/
                  2. Exterior

                  Exterior

                  Products for:

                  Racks and Carriers

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                  Number of Thule commodities (6)

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                  Yakima

                  Number of Yakima commodities (4)

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                  Number of Tepui commodities (1)

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                  Number of Cargo commodities (6)

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                  Number of Ladder Construction commodities (2)

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                  Number of Tent commodities (2)

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                  Number of Bike commodities (1)

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                  $51 - $100

                  commodities in range $51 - $100 (1)

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                  commodities in range $101 - $200 (1)

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                  $201 - $500

                  commodities in range $201 - $500 (7)

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                  $501 - Above

                  commodities in range $501 - Above (11)

                  11 resultsfor "Exterior"

                  rack Application:

                  Cargo

                  rack Application:

                  Ladder Construction

                  rack Application:

                  Tent

                  rack Application:

                  Bike

                  price Range:

                  $501 - Above
                  Clear all
                  Thule Force XT Large Roof Mounted Cargo Box

                  Thule Force XT Large Roof Mounted Cargo Box

                  SKU: VM1PZ7855100J

                  $749.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Thule X-Large Rack Mounted Cargo Box

                  Thule X-Large Rack Mounted Cargo Box

                  SKU: VM1PZ7855100H

                  $799.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Hitch Mounted Swing Bicycle Rack for 4 Bikes

                  Yakima Hitch Mounted Swing Bicycle Rack for 4 Bikes

                  SKU: VKB3Z7855100L

                  $839.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit Connect 2014-2023 Thule Cross Bar Kit for Transit Connect WAGON Models w/Roof Side Rails

                  Transit Connect 2014-2023 Thule Cross Bar Kit for Transit Connect WAGON Models w/Roof Side Rails

                  SKU: VDT1Z9955100A

                  $609.00

                  Shipping: Ships by Jun 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Rack Mounted Medium Cargo Basket

                  Yakima Rack Mounted Medium Cargo Basket

                  SKU: VKB3Z7855100T

                  $649.00

                  Shipping: Ships by Jun 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Tepui Gray & Navy Rack Mounted Tent

                  Tepui Gray & Navy Rack Mounted Tent

                  SKU: VLL3Z99000C38B

                  $2,199.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Thule Rack Mounted Cargo Basket with Net

                  Thule Rack Mounted Cargo Basket with Net

                  SKU: VJT4Z7855100C

                  $599.00

                  Shipping: Ships by Jun 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Small Roof Mounted Cargo Platform

                  Yakima Small Roof Mounted Cargo Platform

                  SKU: VM2DZ7855100C

                  $799.00

                  Shipping: Ships by Jun 19
                  Pickup: Free at Dealer
                  Add to Cart
                  THULE Ladder Rack

                  THULE Ladder Rack

                  SKU: VJL3Z9955100B

                  $1,209.00

                  Shipping: Ships by Jun 19
                  Pickup: Free at Dealer
                  Add to Cart
                  12
                  1 - 9 of 11 results