Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2018-2023 Aeroskin Smoke Hood Deflector

                  Mustang 2018-2023 Aeroskin Smoke Hood Deflector

                  SKU: VJR3Z16C900A

                  $79.00

                  Shipping: Ships by Jun 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 TufSkinz Carbon Fiber Domed Tailgate Lettering Inserts

                  Maverick 2022-2025 TufSkinz Carbon Fiber Domed Tailgate Lettering Inserts

                  SKU: VPZ6Z9942528AA

                  $59.00

                  Shipping: Ships by Jun 9
                  Pickup: Free at Dealer
                  Add to Cart
                  SuperCab Side Window Air Deflectors

                  SuperCab Side Window Air Deflectors

                  SKU: VGL3Z18246B

                  $89.00

                  Shipping: Ships by Jun 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 TufSkinz Eruption Green Grille Lettering

                  Bronco 2021-2025 TufSkinz Eruption Green Grille Lettering

                  SKU: VN2DZ9942528AG

                  $49.00

                  Shipping: Ships by Jun 9
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Regular Cab Smoke Side Window Air Deflectors

                  F-150 2015-2020 Regular Cab Smoke Side Window Air Deflectors

                  SKU: VFL3Z18246G

                  $59.00

                  Shipping: Ships by Jun 9
                  Pickup: Free at Dealer
                  Add to Cart
                  2023-2025 Super Duty, Trailer Hitch Reducer Adaptor

                  2023-2025 Super Duty, Trailer Hitch Reducer Adaptor

                  SKU: HC3Z19H282A

                  $35.00

                  Shipping: Ships by Jun 9
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2024 Tailgate Lettering - Electric Spice for Pro Access Tailgate

                  F-150 2024 Tailgate Lettering - Electric Spice for Pro Access Tailgate

                  SKU: VSL3Z9942528AB

                  $79.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Bronco Sport 2021-2025 Pink Grille Lettering

                  Bronco Sport 2021-2025 Pink Grille Lettering

                  SKU: VP1PZ9942528D

                  $49.00

                  Shipping: Ships by Jun 9
                  Pickup: Free at Dealer
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                  Edge 2015-2018 Rear Bumper Protector

                  Edge 2015-2018 Rear Bumper Protector

                  SKU: FT4Z17B807A

                  $100.00

                  Shipping: Ships by Jun 9
                  Pickup: Free at Dealer
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