Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2015-2023 Noah Style Convertible Full Vehicle Cover

                  Mustang 2015-2023 Noah Style Convertible Full Vehicle Cover

                  SKU: VFR3Z19A412D

                  $289.00

                  Shipping: Ships by Jul 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Explorer 2022-2024 Timberline Dual Hood Stripe Graphics Kit

                  Explorer 2022-2024 Timberline Dual Hood Stripe Graphics Kit

                  SKU: NB5Z6320000B

                  $355.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Ranger 2024-2025 Paint Protection Film Kit

                  Ranger 2024-2025 Paint Protection Film Kit

                  SKU: VR1WZ2120000A

                  $399.00

                  Shipping: Ships by Jul 14
                  Pickup: Free at Dealer
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                  Ranger 2024-2025 TufSkinz Carbon Fiber Domed Tailgate Letters

                  Ranger 2024-2025 TufSkinz Carbon Fiber Domed Tailgate Letters

                  SKU: VR1WZ9942528AA

                  $69.00

                  Shipping: Ships by Jul 14
                  Pickup: Free at Dealer
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                  Fiesta 2011-2019 Molded Splash Guards Rear Pair

                  Fiesta 2011-2019 Molded Splash Guards Rear Pair

                  SKU: 8A6Z16A550A

                  $60.00

                  Shipping: Ships by Jul 14
                  Pickup: Free at Dealer
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                  Super Duty 2017-2022 Gatorback Stainless Splash Guards Front Pair

                  Super Duty 2017-2022 Gatorback Stainless Splash Guards Front Pair

                  SKU: VHC3Z16A550H

                  $369.00

                  Shipping: Ships by Jul 14
                  Pickup: Free at Dealer
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                  Super Duty 2017-2022 Gatorback FX4 Splash Guards Front Pair

                  Super Duty 2017-2022 Gatorback FX4 Splash Guards Front Pair

                  SKU: VHC3Z16A550K

                  $369.00

                  Shipping: Ships by Jul 14
                  Pickup: Free at Dealer
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                  Super Duty 2017-2022 Gatorback Stainless Splash Guards Rear Pair

                  Super Duty 2017-2022 Gatorback Stainless Splash Guards Rear Pair

                  SKU: VHC3Z16A550R

                  $369.00

                  Shipping: Ships by Jul 14
                  Pickup: Free at Dealer
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                  Super Duty DRW 2017-2022 Gatorback Platinum Splash Guards Rear Pair

                  Super Duty DRW 2017-2022 Gatorback Platinum Splash Guards Rear Pair

                  SKU: VHC3Z16A550A

                  $659.00

                  Shipping: Ships by Jul 14
                  Pickup: Free at Dealer
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