Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Transit 2015-2025 Trailer Hitch 2" Receiver

                  Transit 2015-2025 Trailer Hitch 2" Receiver

                  SKU: EK4Z19D520A

                  $390.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Explorer 2018-2019 Black Ford Logo Splash Guards Rear Pair

                  Explorer 2018-2019 Black Ford Logo Splash Guards Rear Pair

                  SKU: JB5Z16A550BA

                  $60.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
                  Add to Cart
                  E-Transit 2025 Charge Port Protection Cover

                  E-Transit 2025 Charge Port Protection Cover

                  SKU: SK4Z10D802A

                  $90.00

                  Shipping: More inventory coming soon
                  Dealer Pickup: Not Available
                  Add to Cart
                  F-150 2025 Tailgate Letters Black Platinum Stainless Steel for Pro Access Tailgate

                  F-150 2025 Tailgate Letters Black Platinum Stainless Steel for Pro Access Tailgate

                  SKU: VML3Z9942528D

                  $59.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2025, Front Lower Spoiler by Air Design

                  Maverick 2025, Front Lower Spoiler by Air Design

                  SKU: VSZ6Z17626A

                  $439.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Black Platinum Lettering Tailgate Badge

                  F-150 2021-2025 Black Platinum Lettering Tailgate Badge

                  SKU: VML3Z9942528B

                  $79.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Air Design® Satin Black Tailgate Applique

                  Ranger 2019-2023 Air Design® Satin Black Tailgate Applique

                  SKU: VKB3Z99425A34A

                  $309.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Premium Flat Black Splash Guards with Black with Stainless Steel Insert, Front Pair

                  Premium Flat Black Splash Guards with Black with Stainless Steel Insert, Front Pair

                  SKU: CL3Z16A550W

                  $170.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima® Rack Mounted Kayak Carrier w/o Lock

                  Yakima® Rack Mounted Kayak Carrier w/o Lock

                  SKU: VKB3Z7855100EB

                  $209.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
                  Add to Cart
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