Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 Reg Cab 2021-2025 Black Platinum Body Side Molding for 6.5' Bed

                  F-150 Reg Cab 2021-2025 Black Platinum Body Side Molding for 6.5' Bed

                  SKU: VML3Z9910146A

                  $449.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Expedition 2025, Lighted Front Grille Ford Oval

                  Expedition 2025, Lighted Front Grille Ford Oval

                  SKU: VSL1Z8213A

                  $309.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Super Duty 2023-2025, Lighted Ford Oval, Front LED for Vehicles w/Front Camera

                  Super Duty 2023-2025, Lighted Ford Oval, Front LED for Vehicles w/Front Camera

                  SKU: VPC3Z8A224DB

                  $309.00

                  Shipping: Ships by Jul 17
                  Pickup: Free at Dealer
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                  Super Duty Reg Cab SRW 2017-2022 Black Platinum Body Side & Bed Molding for 8.0' Bed

                  Super Duty Reg Cab SRW 2017-2022 Black Platinum Body Side & Bed Molding for 8.0' Bed

                  SKU: VHC3Z9910146J

                  $439.00

                  Shipping: Ships by Jul 17
                  Pickup: Free at Dealer
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