Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  26 results

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                  F-150 2015-2024 Chrome Tow Hook Kit

                  F-150 2015-2024 Chrome Tow Hook Kit

                  SKU: FL3Z17N808A

                  $105.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Rubber Hitch Plug with Bronco Logo

                  Rubber Hitch Plug with Bronco Logo

                  SKU: VM2DZ17F000C

                  $15.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Base Wire Harness Kit without YAW Sensor Connection

                  Super Duty 2023-2025 Base Wire Harness Kit without YAW Sensor Connection

                  SKU: PC3Z15A416B

                  $175.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Trailer Hitch 2 5/16" Ball 1 1/4" Shank

                  Trailer Hitch 2 5/16" Ball 1 1/4" Shank

                  SKU: BC3Z19F503B

                  $35.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Trailer Hitch Ball Mount 2" Drop

                  Trailer Hitch Ball Mount 2" Drop

                  SKU: BL3Z19A282B

                  $35.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Locking Hitch Pin for 2" Receivers

                  Locking Hitch Pin for 2" Receivers

                  SKU: VML3Z19A326A

                  $25.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2025 7 Pin Trailer Wiring Harness

                  Super Duty 2017-2025 7 Pin Trailer Wiring Harness

                  SKU: HC3Z15A416A

                  $140.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2009-2010 Trailer Hitch Harness w/o Reverse Park Aid

                  F-150 2009-2010 Trailer Hitch Harness w/o Reverse Park Aid

                  SKU: 9L3Z15A416A

                  $105.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
                  123
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