Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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color

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Bronco Sport 2021-2024 Rear Bumper Protector

$100.00

F-150 2021-2025 Gloss Black Tailgate Lettering

$85.00

Mustang 2018-2023 Air Design® Matte Black Side Quarter Panel Scoop

$199.00

F-150 2025 Tailgate Letters Black Platinum Stainless Steel for Pro Access Tailgate

$59.00

Explorer 2020-2025 Gatorback Black Ford Logo Splash Guards Front Pair

$279.00

F-150 Reg Cab 2021-2025 Black Platinum Body Side Molding for 8.0' Bed

$519.00

Escape 2020-2025 Charge Port Protection Cover

$95.00

E-Series Van 2007-2015 Black Running Boards

$605.00

F-150 2021-2025 Black Platinum Lettering Tailgate Badge

$79.00

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Exterior

color

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Bronco Sport 2021-2024 Rear Bumper Protector

$100.00

F-150 2021-2025 Gloss Black Tailgate Lettering

$85.00

Mustang 2018-2023 Air Design® Matte Black Side Quarter Panel Scoop

$199.00

F-150 2025 Tailgate Letters Black Platinum Stainless Steel for Pro Access Tailgate

$59.00

Explorer 2020-2025 Gatorback Black Ford Logo Splash Guards Front Pair

$279.00

F-150 Reg Cab 2021-2025 Black Platinum Body Side Molding for 8.0' Bed

$519.00

Escape 2020-2025 Charge Port Protection Cover

$95.00

E-Series Van 2007-2015 Black Running Boards

$605.00

F-150 2021-2025 Black Platinum Lettering Tailgate Badge

$79.00