Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Front Or Rear Flat Pair Splash Guards 2-Piece Set, w/Ford Oval Logo

$35.00

Super Duty DRW 2017-2022 Molded Black Splash Guards Rear Pair

$110.00

Explorer 2022-2025 Black Badging Ford Oval

$115.00

Trailer Hitch Ball Mount 2" Ball 1" Shank

$35.00

F-150 2009-2014 Styleside Molded Front & Rear Splash Guards

$115.00

SuperCab & SuperCrew Black Platinum Stainless Steel B-Pillar Trim for Vehicles with Factory Keypad

$199.00

Explorer 2016-2019 Cross Bars 2pc Set

$175.00

Locking Fuel Plug

$30.00

Escape 2013-2019 Carbon Black 2pc Cross Bars Set

$175.00

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color

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Front Or Rear Flat Pair Splash Guards 2-Piece Set, w/Ford Oval Logo

$35.00

Super Duty DRW 2017-2022 Molded Black Splash Guards Rear Pair

$110.00

Explorer 2022-2025 Black Badging Ford Oval

$115.00

Trailer Hitch Ball Mount 2" Ball 1" Shank

$35.00

F-150 2009-2014 Styleside Molded Front & Rear Splash Guards

$115.00

SuperCab & SuperCrew Black Platinum Stainless Steel B-Pillar Trim for Vehicles with Factory Keypad

$199.00

Explorer 2016-2019 Cross Bars 2pc Set

$175.00

Locking Fuel Plug

$30.00

Escape 2013-2019 Carbon Black 2pc Cross Bars Set

$175.00