Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Trailer Hitch Ball Mount 1 1/4" Class II

$30.00

Trailer Hitch 2 5/16" Ball 1" Shank

$35.00

Trailer Hitch Ball Mount 1 7/8" Ball 1" Shank

$30.00

Super Duty 2023-2025 Putco Stainless Steel Hood Badge Lettering

$39.00

F-150 2015-2017 Chrome Manual Tailgate Latch Trim Handle & Bezel

$49.00

Flat Splash Guards Rear Pair

$35.00

Ranger 2024-2025 Exterior Trim Kit by Putco®, Tailgate Lettering, Black Platinum Stainless Steel

$39.00

Ranger 2024-2025 Exterior Trim Kit by Putco®, Tailgate Lettering, Stainless Steel

$39.00

Super Duty 2023-2025 Putco Black Platinum Lettering Hood Badge

$49.00