Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Super Duty 2020-2025 Gooseneck Trailer Hitch Kit 27,500 lbs. GTWR

$390.00

Super Duty 2020-2021 Smoke Chrome Black Ford Oval Emblems w/ Camera Provision

$170.00

Super Duty 2011-2025 Chrome Exhaust Tip

$135.00

Trailer Tow Wiring Kit

$140.00

Super Duty DRW 2011-2025 Splash Rear Guard Pair w/ Black Ford Logo

$170.00

Super Duty 2020-2021 Smoke Chrome Black Oval w/o Camera Provision

$170.00

Trailer Hitch 2 5/16" Ball 1" Shank

$35.00

Super Duty F-Series 2009-2010 Manual Trailer Tow Mirrors - Left Hand Side

$240.00

Super Duty 2023-2025 One Pair Wheel-Well Liners for Rear Wheel Wells

$220.00