Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Exterior

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brand

rack Application

price Range

Trailer Hitch Ball Mount 2 1/4" Rise x 4" Drop x 1" Hole

$35.00

Trailer Hitch 2 5/16" Ball 1" Shank

$35.00

Trailer Hitch Ball Mount 1 7/8" Ball 1" Shank

$30.00

F-150 2018-2020 Chrome Tailgate Applique

$49.00

Trailer Hitch Ball Mount 2" Drop

$35.00

F-150 2004-2021, Exhaust Tip - Chrome, 2.75 Inch Round For 3.3L DOHC TIVCT DAMB NA Gas

$50.53

Locking Hitch Pin for 2" Receivers

$25.00

F-150 2015-2017 Chrome Manual Tailgate Latch Trim Handle & Bezel

$49.00

Reg Cab Smoke Side Window Air Deflectors 2-Piece Set

$39.00

SUVs & Cars

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Trucks & Vans

Hauling, towing, and off-roading.

Electric & Hybrid

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Exterior

Exterior

color

brand

rack Application

price Range

Trailer Hitch Ball Mount 2 1/4" Rise x 4" Drop x 1" Hole

$35.00

Trailer Hitch 2 5/16" Ball 1" Shank

$35.00

Trailer Hitch Ball Mount 1 7/8" Ball 1" Shank

$30.00

F-150 2018-2020 Chrome Tailgate Applique

$49.00

Trailer Hitch Ball Mount 2" Drop

$35.00

F-150 2004-2021, Exhaust Tip - Chrome, 2.75 Inch Round For 3.3L DOHC TIVCT DAMB NA Gas

$50.53

Locking Hitch Pin for 2" Receivers

$25.00

F-150 2015-2017 Chrome Manual Tailgate Latch Trim Handle & Bezel

$49.00

Reg Cab Smoke Side Window Air Deflectors 2-Piece Set

$39.00