Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Products for:

                  1. Accessories/
                  2. Bed/Cargo Area/
                  3. Liners and Mats

                  Liners and Mats

                  Products for:

                  Products for:

                  Number of Black commodities (2)

                  Number of Genuine Ford Accessory commodities (2)

                  Number of 5.5 commodities (2)

                  Number of 8 commodities (2)

                  Number of 4.5 commodities (1)

                  Number of 5 commodities (1)

                  Number of 6.75 commodities (1)

                  commodities in range $101 - $200 (2)

                  commodities in range $201 - $500 (6)

                  2 results

                  bed Size:

                  5.5

                  price Range:

                  $101 - $200
                  Clear all
                  F-150 2015-2025 Bed Mat
                  colorblack

                  F-150 2015-2025 Bed Mat

                  SKU: ML3Z99112A15A

                  $190.00

                  -

                  $230.00

                  Shipping: Ships by Sep 1
                  Pickup: Free at Dealer
                  View details
                  F-150 2009-2014 Bed Mat for Styleside
                  colorblack

                  F-150 2009-2014 Bed Mat for Styleside

                  SKU: 4L3Z99112A15AA

                  $190.00

                  -

                  $210.00

                  Pickup Required
                  Pickup: Free at Dealer
                  View details
                  1
                  1 - 2 of 2 results