Who leaves ratings and reviews?
Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.
How are ratings and reviews collected?
Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.
Can dealerships edit or remove reviews?
No. Ford personnel and/or dealership personnel cannot modify or remove reviews.
Are reviews modified or monitored before being published?
MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:
‣No Profanity or inappropriate defamatory remarks
‣No Personal Identifying information (e.g., customer phone number or email)
‣No Competitor references (e.g., another brand or dealership)
‣Dangerous behavior (e.g. threatening to harm employees or others)
‣Lack of adequate text (e.g., symbols, emoji’s and random letters)
Reviews on the product and not the customer’s Sales or Service experience
2023 Transit Connect®
ENHANCED ACTIVE PARK ASSIST
FORWARD AND REVERSE SENSING SYSTEMS
THE FORDPASS® APP
SAFETY CANOPY® SIDE-CURTAIN AIRBAGS
ADVANCETRAC™ WITH RSC® (ROLL STABILITY CONTROL™)
AVAILABLE HID HEADLAMPS
TIRE PRESSURE MONITORING SYSTEM
DUAL SLIDING SIDE DOORS
PANORAMIC FIXED-GLASS VISTA ROOF®
QUICKCLEAR™ ELECTRIC WINDSHIELD DEFROSTER
2.0L GDI I-4 ENGINE
AVAILABLE ROOF RACK
SWING-OUT REAR CARGO DOORS OR LIFTGATE
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