Who leaves ratings and reviews?
Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.
How are ratings and reviews collected?
Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.
Can dealerships edit or remove reviews?
No. Ford personnel and/or dealership personnel cannot modify or remove reviews.
Are reviews modified or monitored before being published?
MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:
‣No Profanity or inappropriate defamatory remarks
‣No Personal Identifying information (e.g., customer phone number or email)
‣No Competitor references (e.g., another brand or dealership)
‣Dangerous behavior (e.g. threatening to harm employees or others)
‣Lack of adequate text (e.g., symbols, emoji’s and random letters)
Reviews on the product and not the customer’s Sales or Service experience
2021 Bronco Sport
The Conditions Are Always Right
Available Trail Control™
The Off-Road Hardware
Bronco Sport Finds a Way
Exhilaration at the Helm
The Golden Ratio of Off-Road Performance
Travel in a Pack
The Breath of the Wild
Leave Nothing Behind
Versatility in the Interior
Enjoy the Little Things
Pure. Simple. Iconic.
Made for This
The Ultimate Backpack
Approach and Departure Angles
Enhance Your Exploration
Navigate New Horizons
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