What is the "Performing Scheduled System Maintenance" message on SYNC with MyFord Touch?

To ensure proper performance, your SYNC^®*  with MyFord Touch^® system may occasionally reset itself. When this happens, you will see a "Performing Scheduled Maintenance" message on your vehicle's touchscreen display. This message will also show if you perform a master reset on your system. 

If your SYNC system resets itself multiple times a day, verify the following:

1. Ensure you have the How do I check for SYNC or Digital Experience updates? on your system. If you install any updates, allow time after making the updates to determine if the concern has been resolved. 
2. Determine if the numerous restarts occur when a specific USB or Bluetooth^® device is connected. This may indicate there is a communication issue between the device and SYNC. 

If these steps do not resolve your issue, contact the Customer Relationship Center by selecting our Live Chat option or calling 1-800-392-3673.

^*Don’t drive while distracted. Use voice-operated systems when possible; don’t use handheld devices while driving. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.

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