How do I change the automatic Software Update settings with SYNC®*?

You can adjust your SYNC 4A and SYNC 4 Software Update settings using your SYNC touchscreen or the FordPass®** App.

Notes: 

  • Your vehicle will arrive with automatic updates enabled. We recommend keeping Automatic Updates turned on for the best ownership experience.
  • To schedule a future date or time for automatic updates, see our How do I schedule Software Updates? article.

Changing the Automatic Software Update Settings

Select the method you are using from the drop-down options below to learn how to adjust your Software Update settings:

Note: If you need assistance determining the generation of your SYNC system, select the first drop-down option. 

Identifying Your Vehicle's SYNC Generation (Gen)

Two resources to help you identify your vehicle's SYNC gen are the:

  • SYNC and Navigation Updates page. Either:

    • Enter your Vehicle Identification Number (VIN) and select Check for update.

    • Log in with your Ford credentials, choose a vehicle from your garage, and select Check for updates.

      Note: Your SYNC gen will appear on the right-hand side of the page.

  • SYNC Visual Reference Guide, which provides example images of SYNC gens that Ford has offered.

SYNC 4A

To change the automatic Software Update settings with SYNC 4A:

  1. Press the Home icon on your vehicle's SYNC screen.
  2. Tap Settings.
  3. Select System Updates.
  4. Toggle Automatic Updates on or off.

Note: 

  • If both Automatic Updates and Notifications are off, your vehicle will not receive any updates. 
  • If Automatic Updates are off, but your Notifications are on, you will not receive Software Updates automatically. You will be prompted to accept the updates.

SYNC 4

To change the automatic Software Update settings with SYNC 4:

  1. Tap Settings on your vehicle's SYNC screen.
  2. Press System Updates
  3. Toggle Automatic Updates on or off.

Note: 

  • If both Automatic Updates and Notifications are off, your vehicle will not receive any updates. 
  • If Automatic Updates are off, but your Notifications are on, you will not receive Software Updates automatically. You will be prompted to accept the updates.

FordPass App

To change the automatic Software Update settings with the FordPass App:

  1. Log in to FordPass.
  2. Tap the Vehicle tab at the bottom.
  3. Tap Software Updates.
  4. Toggle Automatic Updates on or off.

Additional Information

What are Software Updates?
How do I accept Software Updates?


*Don’t drive while distracted. Use voice-operated systems when possible; don’t use handheld devices while driving. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.

**The FordPass App, compatible with select smartphone platforms, is available through a free download. Message and data rates may apply.