How do I get map updates for my SYNC Navigation system?

Select a resource in the table below to help you identify your vehicle's SYNC generation.

You will automatically receive map updates through over-the-air software updates during your free trial and subscribed service periods^**.

Full map updates occur once per year. Updates for the radius you drive most often occur quarterly.

You can extend your subscription on the Ford Connected Services website. 

If you need further assistance, contact the Ford Customer Relationship Center using our Live Chat option or by calling 1-800-392-3673.

To update your Navigation maps with a USB drive or digital download:

1. Go to the SYNC and Navigation Update page, and enter your VIN.
2. Select Check for update.
   • If your SYNC Navigation is updated to the latest version, you will see a green checkmark and a message stating that an update is not available.
   • If there is an update available for your SYNC Navigation, you will see a triangle with an exclamation point in it next to Check for Map Updates. Proceed with the next steps.
     
     Important: If you see "SYNC Update Available" under SYNC Updates, complete the SYNC software update before performing the Navigation update.
      
3. Choose Check for Map Updates under Navigation Updates.
4. Select Get Started. You will be taken to the Ford Navigation Store.
5. Enter your VIN, and select Check Available Updates.
6. Select an update method — USB drive or digital download.
7. Follow the installation instructions provided when you download the digital update, or sent via email if you purchase a USB drive.

See the What should I do if I am having issues installing SYNC 3 Navigation updates? article for troubleshooting installation issues.

If you have additional questions, contact HERE Customer Support at 1-866-351-7609.