How do I change my Preferred Dealer in the FordPass®* App?
If you previously set a Preferred Dealer in FordPass and want to change it, use the following steps:
- Log in to FordPass.
- Navigate to the Map screen.
- Select the Dealers category.
- Choose a Dealer near your location, or search in the Going somewhere? field.
- Select the Dealer you want to review by clicking on the pin directly or by swiping through the smart cards that appear below the pins.
- Click on the smart card to access the Dealers information.
- Tap the heart icon next to Set Preferred.
- Select your vehicle.
- Tap Save to set your Dealer.
- Select Yes on the Change Preferred Dealer pop-up message.
If your request was successful, a green banner will display for 10 seconds confirming your changes.
In the event you experience issues changing your Preferred Dealer, contact a Guide for additional support.
*The FordPass App, compatible with select smartphone platforms, is available through a free download. Message and data rates may apply.