

If you deleted the Ford app* and re-downloaded it to your mobile phone, you will need to add a new Phone As A Key™** device.
If your troubleshooting is unsuccessful, contact Ford app support using the Account > Help options in the Ford app for additional assistance.
*The Ford app, compatible with select smartphone platforms, is available via a download. Message and data rates may apply. Terms and conditions apply. Visit ford.com for our privacy notice.
**Available on select vehicles. Requires feature activation. Not compatible with all mobile phones.
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