How do I make my Phone As A Key work better?

Using the Ford app, you can optimize your Phone As A Key^™* device for best performance. Use the steps below for more details. 

Optimizing Phone As A Key

To optimize your Phone As A Key settings in the Ford app, follow the steps below.

1. Log in to the Ford app.
2. Ensure you have the correct vehicle selected (if you have more than one vehicle added to your Ford app), then scroll down the screen and tap Phone As A Key under Settings.
3. Locate the Optimize section under the Device keys section.
4. Tap a menu item (e.g., Bluetooth^®, Location Services, etc.) to adjust the settings.
   • If a check mark is shown for an item, you cannot select it, as your Phone As A Key settings are at top performance levels.
   • If a warning icon (i.e., exclamation mark [!]) is shown, you can adjust your settings by tapping the menu item using the recommended steps provided by the app.

When a setting has been successfully adjusted, a check mark will appear, and you can no longer tap it. Once all menu items have a check mark, your Phone As A Key settings are at top performance levels.

Tips if You Are Unable to Optimize

• If you encounter issues with using Phone As A Key, here are some What are some general troubleshooting tips for using Phone As A Key?.
• If your troubleshooting is unsuccessful, Contacting a Ford app Customer Experience Specialist with the Ford App using the Account > Help options in the Ford app for additional assistance.

Further Troubleshooting Options

If you are experiencing other issues, visit the Ford app troubleshooting support site folder for additional support. 

^*Available on select vehicles. Requires feature activation. Not compatible with all mobile phones.

The Bluetooth word mark is a trademark of the Bluetooth SIG, Inc.

The Ford app, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.