How do I make my Phone As A Key work better?
Using the Ford app, you can optimize your Phone As A Key™* device for best performance. Use the steps below for more details.
Optimizing Phone As A Key
To optimize your Phone As A Key settings in the Ford app, follow the steps below.
- Log in to the Ford app.
- Ensure you have the correct vehicle selected (if you have more than one vehicle added to your Ford app), then scroll down the screen and tap Phone As A Key under Settings.
- Locate the Optimize section under the Device keys section.
- Tap a menu item (e.g., Bluetooth®, Location Services, etc.) to adjust the settings.
- If a check mark is shown for an item, you cannot select it, as your Phone As A Key settings are at top performance levels.
- If a warning icon (i.e., exclamation mark [!]) is shown, you can adjust your settings by tapping the menu item using the recommended steps provided by the app.
When a setting has been successfully adjusted, a check mark will appear, and you can no longer tap it. Once all menu items have a check mark, your Phone As A Key settings are at top performance levels.
Tips if You Are Unable to Optimize
- If you encounter issues with using Phone As A Key, here are some tips for the best functionality.
- If your troubleshooting is unsuccessful, contact Ford app support using the Account > Help options in the Ford app for additional assistance.
Further Troubleshooting Options
If you are experiencing other issues, visit the Ford app troubleshooting support site folder for additional support.
*Available on select vehicles. Requires feature activation. Not compatible with all mobile phones.
The Bluetooth word mark is a trademark of the Bluetooth SIG, Inc.
The Ford app, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.