How do I add a service history record to my Ford account?
You can add information about your vehicle maintenance and repairs on the Ford Support website and the Ford App using the steps below.
Adding a Service Record
Select the method you are using from the drop-down options below to learn how to add service records to your Ford account.
The Ford App
- Log in to the Ford App.
- Go to the Service screen.
- Select Service History.
- Tap Add Record.
Note: If records appear in your account already, select the Add button. Input the following details:
- Date
- Mileage
- Service Location (select one of the following):
- Garage/Body shop
- Services Performed
- Inspections Performed
- Self Service
- Preferred Dealer (see the Setting a Preferred Dealer topic for assistance)
- Other
- Garage/Body shop
Note: If you do not see your location type listed, select Other to manually enter a location.
- Business Name
- Notes (optional)
- Total Cost.
- Tap Save.
Note: You can add a receipt to your record.
Ford Support Website on a Computer
- Go to the Ford Support website.
Select the Account icon (

).
- Choose Sign In.
- Enter your Email and Password.
- Click Sign In.
- Select the Account icon.
- Choose <Your First Name> Account.
Note: If you have multiple vehicles in your account, use the arrow to the right of the screen to scroll to your preferred vehicle.
- Select Go to Vehicle.
- Choose Maintenance.
- Select Maintenance Records.
- Choose Add Record.
- Input the following details:
- Mileage
- Date
- Total Cost
- Service Location
- Services Performed
- Add Notes if needed.
- Read and acknowledge the privacy policy by checking the box.
- Click Save.
If you experience any issues, contact the Ford Customer Relationship Center at 1-800-392-3673 or choose our Live Chat option.
Ford Support Website on a Mobile Device
- Go to the Ford Support website.
- Tap the Menu button.
- Tap the My Account dropdown.
- Select Sign In.
- Enter your Email and Password.
- Select Sign In.
- Choose Menu.
- Tap the My Account dropdown.
- Select <Your First Name> Account.
Note: If you have multiple vehicles in your account, swipe right on your vehicle image to scroll to your preferred vehicle.
- Choose Go to Vehicle.
- Select Maintenance.
- Choose Maintenance Records.
- Select Add Record.
- Input the following details:
- Mileage
- Date
- Total Cost
- Service Location
- Services Performed
- Add Notes if needed.
- Read and acknowledge the privacy policy by checking the box.
- Select Save.
If you experience any issues, contact the Ford Customer Relationship Center at 1-800-392-3673 or choose our Live Chat option.
Additional Information
How do I maintain receipts for my service records?
The Ford app, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.