What should I do if the LED lights on my Ford home charge station show an error?

Your Ford home charge station has LED status lights that indicate its status. Use the guides below to determine if your charger is experiencing an error or is unable to charge your vehicle.

If you are unsure of your charger model, see our Ford Home Charging Solutions Overview.

Charge Station LED Status Indicator Guides

Choose from the guides below.

Ford Connected Charge Station

Follow the guidance in the table below.

LED Status IndicatorWhat is happening?What should I do?
No lightYour station is not powered. Power may have been cut off at the circuit breaker.Turn your charge station on at the circuit breaker.

Single Blue Light

FCCS LED indicator in solid blue
Your station is in its default unlocked state. It is shipped in this state and changes when it is set up in the Ford app.

You do not need to set up your station to start using it. 

To access advanced features in the Ford app, set up your charge station.

White Light, Cycling toward the Center

FCCS LED indicator white cycling to the center
Your station is connecting to the vehicle. Wait for it to connect and begin charging.

Solid Blue Bar

FCCS LED indicator solid blue
Your station is powered and ready to charge.No action is required.

Pulsing Blue Bar

FCCS LED indicator pulsing blue
Your station is currently charging a vehicle.No action is required.

Single Pulsing Blue Light

FCCS LED indicator centered pulsing blue
Your station is locked.Unlock your station with the Ford app.

White Light, Sweeping Left and Right

FCCS LED indicator swiping left and right white
Your station is downloading firmware and rebooting. Wait for it to complete its update.

Solid White

FCCS LED indicator solid white

A solid white indicator can mean two things:

  • The charge station is being unplugged from a vehicle.
  • It is in self-check mode.

If you just unplugged from your vehicle, allow the station to reset.

If it is in self-check mode, allow it to complete its checks. This may take a few minutes.

If the charger is stuck in self-check mode, take the following steps:

  1. Unplug the charger from the vehicle.
  2. Shut the charger off at the circuit breaker.
  3. Wait 5 minutes.
  4. Turn the power back on.

Solid Amber Bar with a Pulsing Blue Center

FCCS LED indicator solid amber pulsing blue
The station is overheating.Wait for the station to cool before charging.

Solid Amber Bar

FCCS LED solid amber
The station is experiencing a fault.
  1. Unplug the charger from the vehicle.
  2. Shut the charger off at the circuit breaker.
  3. Wait 5 minutes.
  4. Turn the power back on.
    • If the LED indicator changes to blue, no further action is required.
    • If the LED indicator does not change to blue, contact Ford for additional guidance.

Solid Red Bar

FCCS LED indicator solid red

The station is experiencing a fault.

Important: Your station may display this status during its initial Wi-Fi setup. This is not a malfunction, and you can proceed with setup and use.

If you see this LED light outside the station setup, take the following steps:

  1. Unplug the charger from the vehicle.
  2. Shut the charger off at the circuit breaker.
  3. Wait 5 minutes.
  4. Turn the power back on.
    • If the LED indicator changes to blue, no further action is required.
    • If the LED indicator does not change to blue, contact Ford for additional guidance.

Blinking Red Bar

FCCS LED indicator pulsing red
The station is experiencing a fault.
  1. Unplug the charger from the vehicle.
  2. Shut the charger off at the circuit breaker.
  3. Wait 5 minutes.
  4. Turn the power back on.
    • If the LED indicator changes to blue, no further action is required.
    • If the LED indicator does not change to blue, contact Ford for additional guidance.

Ford Charge Station Pro

Follow the guidance in the table below.

LED Status IndicatorWhat is happening?What should I do?
No lightThe station is not powered. Power may have been cut off at the circuit breaker.Turn your charge station on at the circuit breaker.

Dim Blue Bar

FCSP LED indicator dim blue
The station is powered by the grid.No action is required.

Bright Blue Bar

FCSP LED indicator bright blue
The station is grid-powered, plugged into a vehicle, and ready to charge.No action is required.

Pulsing Blue Bar

FCSP LED indicator pulsing blue
The station is plugged into a vehicle and is charging it.No action is required.

Dim Green Bar

FCSP LED indicator dim green
The station is powered by Home Backup Power and not plugged in.No action is required.

Bright Green Bar

FCSP LED Indicator bright green
The station is powered by Home Backup Power, plugged in and ready to discharge.No action is required.

Pulsing Green Bar

FCSP LED indicator pulsing green
The station is powered by Home Backup Power, plugged in, and is discharging.No action is required.

Solid Red Dot

FCSP LED indicator solid red
The station is experiencing a fault.Contact Ford for additional guidance.

Solid Amber Dot

FCSP LED indicator solid amber
The station is experiencing a fault.
  1. Unplug the charger from the vehicle. Allow the charger to reset.
  2. Plug the charger into the vehicle.
    • If the charger turns blue, no additional action is required.
    • If the charger changes to amber, attempt the next step.
  3. Cut power to the charger by shutting off its breaker.
  4. Wait 10 minutes.
  5. Turn on the breaker and allow the charger to reset.
    • If the charger turns blue, no additional action is required.
    • If the charger turns amber, contact Ford for additional guidance.

Pulsing Red Dot

FCSP LED indicator pulsing red
The station is experiencing a fault.Contact Ford for additional guidance.

Solid Amber Dot with a Pulsing Blue Bar

FCSP LED indicator solid amber and pulsing blue
The station is charging at a reduced rate due to it overheating. Unplug from the station and allow it to cool down before charging again.

Pulsing White Bar

FCSP LED indicator pulsing white
The station is in setup mode.Set up your charger using the Ford app.

Solid White Bar

FCSP LED indicator solid white
The station is resetting. Wait for the station to complete its reset.

Additional Information

How do I set up a Ford home charge station?


The Ford app, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.