Ford Power-Up Software Updates

THE NEW, RIGHT NOW

Just like a smartphone, you can keep your Ford performing at its peak with routine updates with the help of Ford Power-Up software updates.

SIMPLY SEAMLESS

Your vehicle will require Ford Power-Up software updates from time to time. We’ve made the process easy by delivering them over the air. Follow the steps below to get started or, if you own a Mustang Mach-E or F-150, watch our videos.

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A red Ford Mustang Mach-E is driving along a street.
STEP ONE
GET CONNECTED
First, connect your Ford vehicle to Wi-Fi. Choose a network you want to connect with whenever you’re in range for faster and more seamless updates.
STEP TWO
SET A SCHEDULE
Some updates complete seamlessly in the background, while others require your vehicle to be parked with the ignition off for a short period of time. Plan ahead by scheduling these types of updates to happen overnight or when it’s convenient for you.
STEP THREE
DOWNLOAD AND INSTALL
With Wi-Fi connected and a schedule set, your vehicle is ready for updates. Ford Power- Up software updates may appear as icons on your in-vehicle screen when they become available.

STAY UPDATED

MAKE THE MOST OF IT

You can view your newest update details and other Ford Power-Up software update information on your in-vehicle screen, the FordPass™ App, or the Ford Owner site.

FREQUENTLY ASKED QUESTIONS

There could be a few reasons:

  • Your vehicle may not support Ford Power-Up software updates. Refer to your owner’s manual to double-check
  • Software updates are released on a rolling basis, and by default your vehicle will start the process when that version is released
  • You may need to take action to progress the update. Look at your in-vehicle screen for icons to see if you have an update pending

Both in your vehicle and by logging in to your Ford account on the FordPass App or Ford Owner site.

  • In your vehicle, go to the Settings menu and tap on System Updates to learn more
  • In the app, you will get an alert on your Home screen where you can view software update details. Note: You must add your VIN to your account to view this information
  • On your vehicle dashboard, scroll to the Software Updates tile where you can view update details. Note: You must add your VIN to your account to view this information

Some updates require your vehicle to be parked with the ignition off for a short period of time. When you set a recurring schedule, you can ensure that these types of updates will occur when it’s most convenient for you (e.g., overnight, during work, etc.). You’ll get an in-vehicle and in-app reminder before the update takes place. Visit our HOW TO SET OR CHANGE SCHEDULE article to learn more.

Yes, but it’s not recommended. With Automatic Updates ON, you’ll have a more seamless update experience, and you’ll receive the latest features and enhancements without missing a step. See UPDATE SETTINGS HOW-TO for more information.

You cannot cancel a software update once it has started.

You can contact the Customer Relationship Center, and someone will be happy to walk you through the process or you can contact your dealer.

You will be notified if a Ford Power-Up software update has a cost associated with it.

Keep an eye out for software update icons that might show up on your in-vehicle screen. These icons inform you about your update once clicked:

 

[SYSTEM UPDATE ICON]:  There is an update available. This icon will only appear if Automatic Updates are turned off (Manual setting)

[REMINDER ICON]: A previously scheduled update is about to occur

[SCHEDULING REQUIRED]: An update is available but needs to be scheduled

[PERMISSION REQUIRED]: An update is available but needs your permissioin to proceed

[FAILURE]: An update has failed to complete

[SUCCESS]: An update has completed and is ready for your review

 

  1. aFordPass, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.