FORD COLLISION ASSISTANCE

THERE FOR YOU AND YOUR FORD VEHICLE

In the event of an accident, Ford Collision Assistance can help ease the stress of the situation. This includes finding a Ford Certified Collision Network (FCCN) repair center that can get your vehicle back to pre-accident condition using Original Ford Parts.

FORDPASS® APP

HAVE HELP CLOSE AT HAND

Following a collision, you can use the Collision Assistance feature within the FordPass App to locate the nearest FCCN shop, coordinate towing and arrange alternate transportation. You may even speak with a trained advisor who can walk you through these steps, 24/7/365.

FORD CERTIFIED COLLISION NETWORK

LET’S TALK SHOP

When your Ford vehicle needs collision repair, you want a shop with the right capabilities and expertise for the job. So be sure to choose an FCCN shop. They’re the only repair facilities certified by Ford – and for good reason.

ORIGINAL FORD PARTS

USE THE RIGHT PARTS

Quality parts matter. Ford Parts are the original equipment manufacturer (OEM) parts made for Ford vehicles. Using Original Ford Parts helps restore vehicle integrity and reliability, as well as the performance you expect.

FREQUENTLY ASKED QUESTIONS

What do I do if I'm in a collision?

Following a collision your health and well-being, along with that of any passengers or other parties, is first and foremost. To help, though, we've created a helpful guide you can download here.

Where can I purchase Ford replacement parts?

You can purchase authorized parts at Ford dealerships, at select authorized dealers and at parts.ford.com.

Can I earn FordPass® Rewards Points for purchasing Ford parts?

Yes, you can.

What is Ford Parts Advantage?

The Ford Parts Advantage is our promise that, when you choose Ford parts for your Ford vehicles, you'll get the right tools, the right press and the right warranty every single time.

  1. aFordPass App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.