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Know Your Rights

To get Original Ford Collision Parts rather than the aftermarket, salvage, or remanufactured parts an insurer may recommend, it's key to understand your rights and the repair process.

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What To Ask Your Insurance Company

Did you know that it's your right to get only new Original Equipment Manufacturer (OEM) parts? Or that some insurance companies have parts riders to cover OEM parts? Call your provider and ask these questions:

  • Does my current policy include new OEM parts coverage?
  • Can I add an OEM parts rider to my current policy?
  • If I don't have OEM parts coverage, is there another policy I can get that covers OEM parts if I'm in a collision?
  • Does that ensure that the parts used to repair my vehicle are new OEM parts?

Collision Assistance in the Ford App

If you're ever in an accident, the most important thing is to make sure you and anyone else involved are safe. For everything else, check out Collision Assistance in the Ford app.

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Considerations After a Collision