Collision Assistance

Collision Assistance

Get help in the moment. Whether you prefer talking to a trained advisor or following the simple step-by-step guide, Ford Collision Assistance is right there to help you move forward after an accident.

CERTIFIED CENTERS

Why certified centers

Ford Certified Collision Network (FCCN) and Ford Certified Glass Network (FCGN) centers are the only repair facilities certified by Ford offering the right parts, tools and training necessary to return your Ford vehicle to its pre-accident condition. Click here to learn more. 

Stay connected with the FordPass® App

Whether you need collision or roadside assistance or want to find a nearby dealer, the FordPass® App will steer you in the right direction.

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REPAIRS

You’ve been in an accident. Now what?

If you’ve been involved in an accident, take these immediate steps:

  • Move your vehicle to a safe spot if possible.
  •  Assess for any injuries and call 911.
  • Take notes, photos, and exchange information with involved parties.

Our step-by-step Collision Assistance guide on the FordPass App navigates you through the process. Find nearby Ford-Certified Collision Network repair centers and on-the-spot towing and transportation options.

Need help getting your vehicle back to its original condition?

ORIGINAL FORD PARTS

Ford Collision Parts are the choice option

Know how it's made and who made it.

SHOP FORD PARTS

Why choose Original Ford Parts?

You chose your Ford vehicle for its quality, safety, and performance. After an accident, why compromise with alternative parts? Go with the original and restore your vehicle to its pre-collision beauty.

INSURANCE

Insurance and the repair process

You can’t predict a collision, but you can know what’s covered if it happens. You also have the freedom to choose the right repair parts for your Ford vehicle. Make sure your policy covers Original Equipment Manufacturer (OEM) parts. If it doesn’t, ask your insurer about adding this coverage.

WHAT'S GOING ON IN THE WORLD OF COLLISION


Top 10 things to know after an accident

Where to go after an auto accident

Why the right repair parts matter more than ever

  1. aFordPass® App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.