Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Bronco Sport 2021-2024 Neoprene Rear Seat Covers w/Armrest in Black

                  Bronco Sport 2021-2024 Neoprene Rear Seat Covers w/Armrest in Black

                  SKU: VM1PZ1863812E

                  $269.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick Crew Cab 2022-2025 HEV All Weather Floor Liner Tray Set - Hybrid Vehicle Only

                  Maverick Crew Cab 2022-2025 HEV All Weather Floor Liner Tray Set - Hybrid Vehicle Only

                  SKU: NZ6Z1613086BA

                  $205.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger SuperCab 2020-2023 4pc All Weather Floor Liner Tray

                  Ranger SuperCab 2020-2023 4pc All Weather Floor Liner Tray

                  SKU: LB3Z2113300AA

                  $205.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2025 Impact Bed Mat for 6.75' Bed

                  Super Duty 2017-2025 Impact Bed Mat for 6.75' Bed

                  SKU: VHC3Z99112A15A

                  $279.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
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                  F-150 2015-2025 Undercover Left Hand Side Pivot Storage Box

                  F-150 2015-2025 Undercover Left Hand Side Pivot Storage Box

                  SKU: VFL3Z17N004D

                  $239.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
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                  Super Duty 2017-2022 Gatorback Splash Guards Front Pair w/ Black Ford Oval

                  Super Duty 2017-2022 Gatorback Splash Guards Front Pair w/ Black Ford Oval

                  SKU: VHC3Z16A550F

                  $369.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
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                  Bronco Sport 2021-2025 Air Design® Matte Black Body Side Molding

                  Bronco Sport 2021-2025 Air Design® Matte Black Body Side Molding

                  SKU: VM1PZ1820049A

                  $349.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
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                  Bronco 2Dr 2021-2025 Garage Storage Bags

                  Bronco 2Dr 2021-2025 Garage Storage Bags

                  SKU: VM2DZ54502H07C

                  $269.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
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                  Bronco Sport 2021-2025 Air Design® Satin Black Roof Spoiler

                  Bronco Sport 2021-2025 Air Design® Satin Black Roof Spoiler

                  SKU: VM1PZ9944210A

                  $249.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
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