Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  FORD PERFORMANCE BY ARB DIGITAL TIRE DEFLATOR

                  FORD PERFORMANCE BY ARB DIGITAL TIRE DEFLATOR

                  SKU: M1830DF

                  $75.00

                  Shipping: Ships by Jun 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2023 Track Sway Bar Bushing Kit

                  Mustang 2015-2023 Track Sway Bar Bushing Kit

                  SKU: M5490BKD

                  $88.00

                  Shipping: Ships by Jun 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Racing 9mm Spark Plug Wire Sets

                  Ford Racing 9mm Spark Plug Wire Sets

                  SKU: M12259M301

                  $67.00

                  Shipping: Ships by Jun 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2017 5.2L Coyote Head Changing Kit

                  Mustang 2015-2017 5.2L Coyote Head Changing Kit

                  SKU: M6067M52

                  $150.00

                  Shipping: Ships by Jun 9
                  Pickup: Free at Dealer
                  Add to Cart
                  2012-2013 BOSS 302 INTAKE CAM SET FOR COYOTE 5.0L

                  2012-2013 BOSS 302 INTAKE CAM SET FOR COYOTE 5.0L

                  SKU: M6550M50BINT

                  $1,210.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Mustang 2018-2020 2.3L 310HP ECOBOOST ENGINE KIT

                  Mustang 2018-2020 2.3L 310HP ECOBOOST ENGINE KIT

                  SKU: M600723TA

                  $5,765.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  F-150 2018-2020 Black Oval Kit with Camera

                  F-150 2018-2020 Black Oval Kit with Camera

                  SKU: M1447F15BC

                  $140.00

                  Shipping: Ships by Jun 9
                  Pickup: Free at Dealer
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                  Bronco 2021-2023 Off-Road Suspension 2" Lift Kit 4Dr

                  Bronco 2021-2023 Off-Road Suspension 2" Lift Kit 4Dr

                  SKU: M18000B1

                  $1,955.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Mustang 2008-2010 3V Cold Spark Plug Set - 12mm Thread

                  Mustang 2008-2010 3V Cold Spark Plug Set - 12mm Thread

                  SKU: M124053V12MM

                  $120.00

                  Shipping: Ships by Jun 9
                  Pickup: Free at Dealer
                  Add to Cart
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