Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  2024+ RANGER 2.3L HIGH CLEARANCE EXHAUST

                  2024+ RANGER 2.3L HIGH CLEARANCE EXHAUST

                  SKU: M5200R3

                  $1,350.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
                  Add to Cart
                  VALVE COVER HOLD DOWN MINI-NUTS:BLACK CRINKLE FINISH

                  VALVE COVER HOLD DOWN MINI-NUTS:BLACK CRINKLE FINISH

                  SKU: 302316

                  $22.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2024 IRS Knuckle Kit with Toe Bearing

                  Mustang 2015-2024 IRS Knuckle Kit with Toe Bearing

                  SKU: M5970M

                  $580.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance by WARN® Off-Road Recovery Kit

                  Ford Performance by WARN® Off-Road Recovery Kit

                  SKU: M1830FPORR

                  $130.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2011-2014 5.0L 90mm Throttle Body

                  Mustang 2011-2014 5.0L 90mm Throttle Body

                  SKU: M9926M5090

                  $965.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco/Bronco Sport Black G.O.A.T Badge

                  Bronco/Bronco Sport Black G.O.A.T Badge

                  SKU: M1447GOATBLK

                  $35.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
                  Add to Cart
                  MACH E ELUMINATOR™ ELECTRIC MOTOR

                  MACH E ELUMINATOR™ ELECTRIC MOTOR

                  SKU: M9000MACHE

                  $1,540.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2003-2004 8.8" Traction-Lok Limited Slip Differential

                  Mustang 2003-2004 8.8" Traction-Lok Limited Slip Differential

                  SKU: M4204F318C

                  $450.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Red Pair of Tow Hooks

                  Ranger 2019-2023 Red Pair of Tow Hooks

                  SKU: M18954RA

                  $145.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
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