Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  SLANT EDGE VALVE COVERS, BARE WITH FORD RACING LOGO-READY FOR FINISHING

                  SLANT EDGE VALVE COVERS, BARE WITH FORD RACING LOGO-READY FOR FINISHING

                  SKU: 302146

                  $305.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  5.0L Coyote "Powered by Ford" Blue Coil Covers

                  5.0L Coyote "Powered by Ford" Blue Coil Covers

                  SKU: M6P067M50B

                  $120.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Off-Road Pair of Recovery Boards

                  Off-Road Pair of Recovery Boards

                  SKU: M1820FPRB

                  $265.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang GT 2005-2009 Dual Fuel Pump Kit

                  Mustang GT 2005-2009 Dual Fuel Pump Kit

                  SKU: M9407GT05

                  $1,135.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
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                  F-150 2.7L ECOBOOST PERFORMANCE CALIBRATION

                  F-150 2.7L ECOBOOST PERFORMANCE CALIBRATION

                  SKU: M9603F27

                  $850.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2025 17x8.5" Dyno Gray Wheel Kit

                  Ranger 2019-2025 17x8.5" Dyno Gray Wheel Kit

                  SKU: M1007KRGR1785OR

                  $685.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2023 22x9.5" Gloss Black Wheel

                  F-150 2021-2023 22x9.5" Gloss Black Wheel

                  SKU: M1007S2295GB

                  $515.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  FORD PERFORMANCE WINCH PULL STRAP

                  FORD PERFORMANCE WINCH PULL STRAP

                  SKU: M1821PS

                  $20.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
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                  Mustang 1986-1995 EFI Heat Spacer .5" Stock 5.0L Intake

                  Mustang 1986-1995 EFI Heat Spacer .5" Stock 5.0L Intake

                  SKU: M9486A51

                  $94.00

                  Shipping: More inventory coming soon
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