Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ranger 2021-2023 Hard Rolling Truck Bed Cover by RealTruck Advantage® for 6' Bed

                  Ranger 2021-2023 Hard Rolling Truck Bed Cover by RealTruck Advantage® for 6' Bed

                  SKU: VKB3Z99501A42HC

                  $1,279.00

                  Shipping: Ships by Aug 29
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024 Splash Guard - Heavy Duty (flat), Rear Pair, Black with Ford Logo

                  Ranger 2024 Splash Guard - Heavy Duty (flat), Rear Pair, Black with Ford Logo

                  SKU: KB3Z16A550N

                  $95.00

                  Shipping: Ships by Aug 29
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2024-2025 LED Warning Strobes by SoundOff Signal, Amber and White, Med. Dark Slate Interior

                  F-150 2024-2025 LED Warning Strobes by SoundOff Signal, Amber and White, Med. Dark Slate Interior

                  SKU: VRL3Z13C788BA

                  $649.00

                  Shipping: Ships by Aug 29
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2018-2025 Boss Cab Protector

                  F-150 2018-2025 Boss Cab Protector

                  SKU: VJL3Z99280D71A

                  $1,179.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  EcoSport 2018-2022 Aeroskin® Hood Protector, Smoke by Husky Liners®

                  EcoSport 2018-2022 Aeroskin® Hood Protector, Smoke by Husky Liners®

                  SKU: VJN1Z16C900A

                  $79.00

                  Shipping: Ships by Aug 29
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2022-2026 LED Warning Strobes - Amber Only, For Vehicles without Upfitter Switches, Baja Tan - For Fleet Use Only

                  Super Duty 2022-2026 LED Warning Strobes - Amber Only, For Vehicles without Upfitter Switches, Baja Tan - For Fleet Use Only

                  SKU: VPC3Z13C788BB

                  $679.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 LED Warning Strobes

                  F-150 2015-2020 LED Warning Strobes

                  SKU: VGL3Z13C788A

                  $699.00

                  Shipping: Ships by Aug 29
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang GT500 2020-2022 Outdoor Small Wing Full Vehicle Cover Black with White Print

                  Mustang GT500 2020-2022 Outdoor Small Wing Full Vehicle Cover Black with White Print

                  SKU: VLR3Z19A412N

                  $429.00

                  Shipping: Ships by Aug 29
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty DRW 2017-2022 Gatorback Gunmetal Ford Logo Splash Guards Rear Pair

                  Super Duty DRW 2017-2022 Gatorback Gunmetal Ford Logo Splash Guards Rear Pair

                  SKU: VHC3Z16A550W

                  $659.00

                  Shipping: Ships by Aug 29
                  Pickup: Free at Dealer
                  Add to Cart
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